HMO and Insurance

Good News Poster for HMO Cardholders Online Approval
When to Send Requests
  • Send the request at least 2 days before the planned visit.
  • Processing time: Monday–Friday, 9:00 AM–2:00 PM. Requests sent beyond 2:00PM will be processed the next day
  • The HMO/Insurance must be accredited by Lipa Medix Medical Center
  • Applicant must be:
    • Principal member / employee, or
    • Registered dependent of the principal member
  • HMO ID/card or Certificate of Coverage (if available)
  • Valid ID of the member
    • For dependents below 18 years old: valid ID of the parent or guardian

(For Pregnant patients, PWDs, and Senior Citizens only)

  • Other members may:
    • Visit the HMO Office (Monday–Saturday, 7:00 AM–4:00 PM), or
    • Use their HMO’s online member app
  • Submit clear photos of:
    • HMO ID
    • Valid ID
  • Provide the following information:
    • Full name
    • Birthday
    • Cellphone number
    • Company name of the principal member (for dependents)
  • Indicate the Primary Care Physician:
    • If old patient – state the doctor’s name
    • If new patient – doctor will be assigned based on HMO decking schedule

(Laboratory, X-ray, Ultrasound, CT Scan, etc.)

  • Submit all general requirements listed above, plus:
    • Doctor’s request form (doctor must be accredited), including:
      • Diagnosis
      • Requested tests
      • Doctor’s name
    • Name of the hospital (if the requesting doctor is from another hospital)
  • A dedicated HMO staff will process the request
  • The member and requesting party will be notified of the next steps
  • Incomplete information or missing documents will NOT be processed
  • Please avoid sending multiple messages, as this may move your request to the top of our inbox and cause delays. Requests are processed on a first-come, first-served basis.

Privacy Notice

In line with Republic Act No. 10173 or the Data Privacy Act of 2012 and its implementing rules and regulations, Lipa Medix Medical Center is committed to protect all personal information that it collected or gathered.

For better understanding on how we handle and process your personal data, please read the full disclosure of the PRIVACY NOTICE.

Click here to read the full PRIVACY NOTICE.

By clicking the accept button below, I hereby agree to the Terms stated in the PRIVACY NOTICE of the Lipa Medix Medical Center.